Sales: 01937 847 777

Noise at Work

Noise at work

Does your Call Centre comply with current Noise at Work legislation?

Recently we have started a Noise at Work programme. It highlights HSE regulations that came into place back in 2006 that say an employer must take steps to ensure that employees hearing is protected in their working environment.  Under the HSE the law treats ALL sound as noise including speech and music.

UK law measures sound over an average week, and has limitations on the maximum noise (peak sound pressure) over an average day.

 The Noise at Work criteria:

Lower exposure action values:

  • daily or weekly LEP, exposure of 80 dB;
  • peak sound pressure (LCPeak) of 135 dB;

Upper exposure action values:

  • daily or weekly LEP, exposure of 85 dB;
  • peak sound pressure (LCPeak) of 137 dB.

There are also levels of noise exposure which must not be exceeded. These are called exposure limit values:

  • daily or weekly LEP, exposure of 87 dB;
  • peak sound pressure of (LCPeak) 140 dB.

 Employers obligations under the law

  • Assess the risk
  • Take action to reduce the risk
  • Provide hearing protection
  • Ensure legal limits are not exceeded
  • Provide employees with information, instruction and training
  • Carry out health surveillance

 Book your Audit

Recent publicity surrounding Noise at Work litigation issues have made the need for employers to mitigate any risks of hearing loss to call centre staff more immediate than ever before. Our auditory equipment is designed to measure the average level of sound that your agents are exposed to each week.

We can help you with the assessment, action planning to reduce risk and provide advice on long term hearing protection including product solutions.

To learn more about how we can help or to arrange a noise audit for your call centre please call our team now on 01937 847 777.

Register here and we will call you back to arrange a visit -

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eCommerce by: Cohesion Digital