Avoira Free Webinar:
Contact Centre VoiceAnalytics
Wednesday, 20th May at 10am
Avoira are a Microsoft Gold Partner and are offering a series of webinars to help users harness the full power of MS Teams.
Learn how VoiceAnalytics can help you manage homeworking agent challenges.
- Intro to VoiceAnalytics
- How to measure, manage, motivate and more
- Full external voice solutions
- In Real-Time – now the norm
As homeworking agents become the new norm, how can you keep these valued employees motivated, on task and efficient?
Do you have the tools to monitor and measure agent performance and wellbeing? Can you easily identify training needs? Are KPI's and PCI Compliance being achieved?
Homeworking doesn’t mean compromised customer service and customer experience.
- Rocom Services
- Financial Services
- Phone Personalisation
- W.E.E.E Disposal
- Refurbished Equipment
- Training & Installation
- Hardware Refurb
- Hardware Buyback
- Bonded Storage
- Headset Refresh
- Advance Replace
- Homeworking solutions ensure business continuity